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Right Pointer Vendor Survey
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As a leading manufacturer in the perforating industry, Hendrick Manufacturing Company is continuously searching for ways to improve working relations with its customers. We realize that our suppliers are an integral part of that task.

Below is a supplier survey for your review and completion. This survey is designed to enable Hendrick Manufacturing Company to evaluate and appraise prospective and existing suppliers.

If you are ISO9000 or QS9000 certified/registered there is no need to complete survey, please fax a cover page with your company/contact information along with a copy of your certificate.

Failure to fill out the survey or send us a copy of your certificate may result in your removal from our A.V.L. (Approved Vendor List).

We look forward to your response to this survey. If there are any specific questions relating to this survey, please feel free to contact Bob Leonard, Quality Manager.

Sincerely,

HENDRICK MANUFACTURING COMPANY

Bob Leonard - Quality Assurance Manager

Janee Ploskonka - Purchasing Manager
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Right Pointer Supplier Survey and Evaluation Form
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Date: Products Manufactured:
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Company:   Union Contract: Yes No
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Division: Union:
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Address: Contract Expires:
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Address 2: Plant Area:
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City: Shifts:
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State: Percent Capacity:
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Zip: Total Employees:
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Phone: Ratio of Q.A. Personnel to Production  Personnel:
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Fax:
       
Q.A. Manager: Reports to:
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Title: Certifications:

 
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Right Pointer A: Administration
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A.1) Is there a quality program in place? Yes No
A.2) Is there an organizational chart? Yes No
  If so, please supply a copy via separate email.  
A.3) Does a quality manual/quality plan exist and is it supported by top management? Yes No
A.4) Does the quality manual/quality plan have controlled copies that state latest revisions and dates? Yes No
A.5) Are the quality manuals procedures implemented throughout the manufacturing area? Yes No
A.6) Is the quality manual updated and available to all personnel? Yes No
     
 
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Right Pointer B: Advanced Quality Planning
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B.1) Is there an adequate new quote/new part notification process? Yes No
B.2) Does this process take into account capacity and capability? Yes No
B.3) Is there a 1st piece inspection report procedure for new components? Yes No
     
 
 
Right Pointer C: Suppliers-Vendors-Controls
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C.1) Does a supplier selection process exist? Yes No
C.2) Is the documented process for supplier survey and evaluation? Yes No
C.3) Are records available to substantiate an adequate supplier rating system? Yes No
C.4) If purchased material is rejected, is it segregated analyzed and/or returned for proper corrective action? Yes No
C.5) Is there a formal corrective action system in place to correct problems with suppliers? Yes No
     
 
 
Right Pointer D: Drawings and Change Control
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D.1) Are adequate controls in effect to assure applicable engineering drawings, change notices and specifications are in use by production and quality at the time of manufacturing? Yes No
D.2) Does the system prevent the use of marked up obsolete, or illegible drawings or specifications? Yes No
D.3) Are the revisions to drawings, specifications and procedures recorded so as to maintain a historical file? Yes No
     
 
 
Right Pointer E: Gage and Test Equipment
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E.1) Do historical records indicate that gauging and test equipment are certified and/or calibrated at regular intervals? Yes No
E.2) Are gages and test equipment out of calibration segregated and controlled to eliminate their use? Yes No
E.3) Do gages and test equipment have stickers attached or equivalent identifying the gage for required traceability? Yes No
E.4) Are gages and test equipment calibrated against measuring standards traceable to the N.I.S.T.? Yes No
E.5) Are new, reworked and modified tools, gages and test equipment qualified prior to use? Yes No
E.6) Are R&R studies performed periodically on gages and test equipment? Yes No
     
 
 
Right Pointer F: Incoming Material Control
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F.1) Does the supplier have a formalized receiving inspector that checks incoming material? Yes No
F.2) Do receiving inspection history records indicate lot size, sample size, lot identity and results? Yes No
F.3) Is inspected material adequately identified as to acceptance or rejection? Yes No
F.4) Are controls adequate to prevent entry if uninspected and/or rejected material into regular process flow? Yes No
F.5) Does receiving inspection personnel have adequate written instructions defining characteristics, equipment and methods used during inspection? Yes No
F.6) Are records of test reports and certifications on file and traceable to specific lots? Yes No
F.7) Does the supplier have a material review board to act on all incoming rejected material? Yes No
     
 
 
Right Pointer G: In-Process Control
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G.1) Do manufacturing personnel have up-to-date instructions that are dated and identify the characteristics to be monitored as pertaining to Hendrick material? Yes No
G.2) Does the system have tags, stamps, tickets, or other means to control and indicate the part status during fabrication? Yes No
G.3) Is in-process control data recorded and maintained to qualify defect rates for processes? Yes No
G.4) Does the supplier track rework and scrap rates, identify problems and initiate corrective action? Yes No
G.5) Are 1st piece inspection reports completed on initial samples and kept on file? Yes No
     
 
 
Right Pointer H: Statistical Process Control
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H.1) Does top management support, understand and have attended S.P.C. training sessions? Yes No
  The following percentage of employees have received S.P.C. training, understand it and regularly use it:  
 
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  Upper Management: %
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  Middle Management: %
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  Hourly: %
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H.2) Does the supplier identify and track critical process' and characteristics with the use of S.P.C.? Yes No
H.3) Does the supplier perform machine capability studies on new and existing machines and equipment? Yes No
H.4) Is there a formalized system to evaluate and act upon data collected to improve a process? Yes No
     
 
 
Right Pointer I: Non-Conforming Material Control
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I.1) Does the supplier have implemented written procedures that state the disposition and required follow-up of defective material? Yes No
I.2) Are non-conforming materials properly identified and segregated from good material? Yes No
I.3) Does a written procedure and form exist for implementing and documenting deviations and/or substitutions? Yes No
I.4) Is there a material review board that routinely meets to make disposition on non-conforming material? Yes No
I.5) Does the management review and act on repetitious discrepancies? Yes No
I.6) Are non-conforming finished products re-tested or re-inspected with normal inline equipment after rework or repair? Yes No
     
 
 
Right Pointer J: Internal Control
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J.1) Does the supplier have a written procedure to retrieve defective lots that may have been shipped? Yes No
J.2) Does the supplier track its outgoing quality index and trends, and react to customer rejects? Yes No
J.3) Are records of quality system documents and quality performance records kept on file for a minimum of 3 years? Yes No
     
 
 
Right Pointer K: Supplier Improvement Programs/Human Resources
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K.1) Are there outgoing programs to help motivate and maintain a quality awareness attitude among all workers? (i.e. quality circles, quality awards) Yes No
K.2) Is the facility maintained in a manner that it offers the employee a positive and safe environment? Yes No
K.3) Does the supplier have an effective human resources management program covering hiring, measurement, and recognition? Yes No
K.4) Is there a program in place to invest in capital equipment? Yes No
     
 
 
   
 
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Hendrick Manufacturing Company 1 Seventh Avenue Carbondale, PA 18407-2251 email: sales@hendrickmfg.com
 


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